SNEAKERTUB is an online Sneaker subscription that delivers curated monthly items from brands like Nike, Air Jordan, New Balance, Adidas, Puma, Vans etc. The service features packages based on current trends and classic sneaker models, curated by our in-house sneakerhead stylists.
Membership starts at 60 a month and varies according to your selected package, plus any applicable taxes and/or surcharges based on your location.
According to your package members are guaranteed a pair of sneakers and two to three sneaker accessories. Our Lite package does not include any accessories.
There is no additional commitment after the first month.
Members can email firstname.lastname@example.org or login to your account here. For security reasons we can only process a cancellation once a member has contacted a customer service representative
Members can cancel at anytime, however to avoid being charged for the following month, cancellations must occur before the 14th of the month.
Yes, Members can pause their membership for up to three months at a time by either reaching out to our Membership Experience team by email. You can also login to your account and skip a month ahead.
No, for each given month Sneakertub members receive a package curated by our team based on style profile and the current season in mind.
The first month’s membership fee is charged right after you click Submit Order on the Secure Checkout page. For each subsequent month, Members are charged on the 01st of the month.
We accept Visa, MasterCard, Discover, American Express and paypal.
Members are charged a shipping fee based on their location/package type. These surcharges do not include any applicable duties or tariffs levied outside of North America that Members may also be held responsible.
Unfortunately, returns on Sneakertub packages are not allowed. However, size exchanges are also not allowed.
No, only one promo or referral code is allowed at sign up.
Due to how referrals and discounts are processed, we are unable to apply a referral code to your account after it has been registered. In addition, only one referral or promo code may be used at sign up.
Unfortunately, returns on Sneakertub packages are not allowed. Size and product exchanges are also not allowed
Unfortunately, we do not allow refunds.
Unfortunately, we cannot cancel a shipment once it has been processed.
Once your package has shipped, you will receive an email with a tracking number. You can also log on to your account and access this information in your member dashboard.
All first time packages ship within 14 days of placing the order (Subject to size availability). From the 2nd month we follow a monthly shipping cycle, which charges your account on the 01st of the month and will be shipped every 4th week of the month.